torsdag 2 februari 2012

!?!?!??!?!?!

AAAAAAAAAAAAH ASSÅ JAG FÅR SÅN DAMP!!!!!!! ÄR SÅ OERHÖRT SVINIRRITERAD JUST NU!!!!
 Jag råkade slå fel pin-kod tre gånger så att puk-koden måste skrivas in. Självklart kan jag inte den och pappret där puk-koden står är borta sedan renoveringen. Fine, ringer Tele2 då. Får trycka ett och två och fem och tre och hit och dit för att komma till min tjänst. EFTER allt tryckande så frågar en röst om jag vill vara med i tele2's undersökning med automatiskt röst. Tror de det eller?!?!??! Efter mycket om och men så kommer jag fram till en tele2 kille. Jag säger att jag heter Jenny Lidman, ger mitt mobilnummer och säger att jag behöver min puk-kod för att jag inte får på mobilen. Han blir tyst. Jag säger att abonnemanget kan också stå på min mamma, vilket det gjorde. Jag svarar på några säkerhetsfrågor och det tar en jävla lång tid innan han säger att han inte kan ge ut informationen till mig. Tror ni det är kul eller?!??! En halvtimme av tryck hit och dit och DET DÄR är svaret jag får?
 Med detta sagt kan jag ju säga att jag inte svarar på sms eller telefonsamtal för tillfället.

32 kommentarer:

  1. Hej Jenny,

    Tråkigt att se att du fått sitta i telefon så pass länge för att få svar på din fråga. Det stämmer att vi av säkerhetsskäl inte lämnar ut PUK-kod via telefon till någon annan än ägaren av abonnemanget. Vi hoppas din mamma hade möjlighet att kontakta oss och att du nu fått tag i din kod. I framtiden kan du även få tag på PUK-koden via Mitt Tele2, läs mer här: http://www.tele2.se/mitt-tele2.html.

    Mejla mig gärna om du har några frågor eller funderingar.

    Med vänliga hälsningar

    Cecilia Uhr, Tele2

    cecilia.uhr@tele2.com

    SvaraRadera
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